Western Toyota - Cameron Toll
£24,570 - £32,760 basic + Bonuses (OTE £30,570 - £38,760) DOE
42 hours Edinburgh Full Time
The Eastern Western Motor Group, Scotland's leading, prestige, independent motor retailer is currently recruiting for a Service Technician for their purpose built, busy Western Toyota dealership in Cameron Toll, Edinburgh. The main purpose of the role is to carry out diagnostic, service and repair work safely, efficiently and competently, in accordance with manufacturers work specifications, maintaining the highest levels of workmanship and customer service.
To carry out work provided competently and within set timescale
To ensure consistently high levels of quality and workmanship
To maintain a clean and safe work environment and tools
To advise the Workshop Foreman or Service Advisor of any additional work necessary on a vehicle during service
To ensure parts for Warranty & R&M Claims are retained and are cleaned and drained of oil, where necessary
To develop and maintain skill levels in all aspects of repair, service and maintenance of vehicles
To maintain thorough and current product knowledge
To be responsible for the safety of yourself and others, using protective equipment when required
To maintain personal standards of dress, cleanliness and hygiene, consistent with the standards laid down by the Company
To work overtime as required if reasonable notice is given
To ensure all job cards are completed to standards laid down
To liaise & seek advice from colleagues and supervisors in situations that are beyond the work specified
To work at all times towards delivering the highest possible level of customer service
To assist colleagues in their work roles and share best practice with the team
To liaise with customers when required to enable right first time solutions are identified
Assistance with any other task as required
Analyse work orders to identify what work has been agreed.
Perform repair work as directed within timescales and in accordance with established and documented procedures, as well as conducting routine service work on all makes of vehicles.
Be able to diagnose and detect any additional faults.
Ensure that all work is completed safely and complies with retailer and industry guidelines.
Help retailer achieve industry-leading standards of process efficiency.
Skills & Experience:
Excellent communication skills
Good interpersonal skills and team orientation
Commitment and self confidence
Quality focused and reliable
Problem solving and decision making skills
Enthusiastic about customer service
Committed to providing high quality work
Ability to work to deadlines